Terms and Conditions

Welcome! You agree to the following terms and conditions when working with our agency. These terms are intended to ensure a clear and professional working relationship.


1. Services

We provide digital services including web design, web development, branding, and digital marketing. Project scope, deliverables, and deadlines will be outlined in individual proposals or contracts.


2. Client Responsibilities

Clients must provide all required content, feedback, and approvals promptly. Delays in communication or asset delivery may impact project timelines.


3. Payment Terms

  • A 50% deposit is required to begin any project unless otherwise agreed in writing.

  • The remaining balance is due upon project completion or before delivery.

  • All invoices must be paid within 7 days unless stated otherwise.

  • Late payments may result in project delays or additional charges.

  • All prices are listed in [Insert Currency: USD/NPR/etc.]. Clients are responsible for applicable taxes or VAT in their region.


4. Revisions & Approvals

  • Most projects include 2 rounds of revisions unless otherwise stated.

  • Additional changes may be billed separately.

  • Final approval by the client signifies satisfaction and project completion.


5. Intellectual Property

  • All creative work (designs, code, content) remains the property of the agency until full payment is received.

  • Upon full payment, rights to finalized deliverables transfer to the client.

  • We reserve the right to showcase completed work in our portfolio unless otherwise agreed.


6. Confidentiality

We treat all client information and materials as confidential and will not disclose any data without prior written consent.


7. Refund Policy

Due to the nature of creative and digital work, refunds are not available once the project has commenced or deliverables have been sent.


8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of business, data, or revenue, due to the use of our services.


9. Termination

Either party may terminate the agreement with written notice. Work completed up to the date of termination will be invoiced and must be paid in full.


10. Force Majeure

We are not responsible for delays or failure to perform due to causes beyond our control, including but not limited to natural disasters, internet outages, or governmental restrictions.


11. Governing Law & Jurisdiction

These terms are governed by the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Location].


12. Data Protection & GDPR Compliance

We comply with applicable data protection regulations, including GDPR, for clients within the EU/EEA. Client data will be handled responsibly and securely.


13. Language

These terms are written in English and shall prevail in the event of any conflict with translated versions.


By hiring us or engaging in our services, you confirm that you understand and agree to these terms.