Privacy Policy


We respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.


1. Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number, and company information

  • Payment and billing details

  • Project-related content or materials you provide

  • Website usage data (via cookies, analytics tools, etc.)


2. How We Use Your Information

We use your information to:

  • Communicate about your project or inquiry

  • Deliver our digital services (web development, design, etc.)

  • Process payments and invoices

  • Send service updates or important notices

  • Improve our website and service quality

  • Maintain business records

We will never sell, rent, or trade your data to third parties for marketing purposes.


3. Legal Basis for Processing (GDPR Compliance)

If you are in the EU or EEA, we process your data based on:

  • Your consent

  • The necessity of processing a contract

  • Legal obligations

  • Legitimate interests (such as business improvement)


4. Cookies & Tracking Technologies

We may use cookies or similar tools to analyze website traffic and improve user experience. You can adjust your browser settings to decline cookies.


5. Data Sharing & Third Parties

We only share data with trusted service providers when necessary (e.g., payment processors, email services) under strict confidentiality agreements.


6. Data Retention

We retain your data only as long as necessary to fulfill our services or comply with legal obligations.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Object to processing

  • Withdraw consent at any time
    To exercise these rights, contact us at support@crazygrapes.agency.


8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.


9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.


11. Contact Us

For any questions regarding this Privacy Policy or your data, please contact:
📧 support@crazygrapes.agency